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You are here: Home
> Vision, Mission and Values
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Our
Vision
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Ephraim McDowell Health will be the preeminent healthcare system for the
region served and will be the employer of choice. In balance with financial
security, Ephraim McDowell Health will identify and meet healthcare needs
to
enhance the health status and quality of life across the region.
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Our
Mission
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Ephraim McDowell Health
is a system committed to creating a healing
environment, built on a legacy of best people, practices and performance,
as
seen through the eyes of our patients, healthcare providers and communities.
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Our Values - F.I.R.S.T. |
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Friendliness: An
environment filled with compassion, care and concern
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Behaviors:
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Being pleasant and professional.
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Letting others know you are
available to help them.
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Listening carefully to what others
say.
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Making others feel welcome and
special.
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Innovation:
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The freedom
and challenge to seek and apply
new knowledge
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Behaviors:
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Striving for personal and
professional growth.
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Exhibiting a "can do"
attitude.
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Developing creative solutions.
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Working smarter and being open to
new ideas.
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Respect: The
recognition of each person as a valued, unique individual
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Behaviors:
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Treating others as you want to be
treated.
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Allowing patients to be involved
in their care.
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Honoring and maintaining
confidentiality, privacy and dignity of others.
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Acknowledging that disagreements
may occur, celebrating diversity and seeking compromise.
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Service: A commitment
to excellence in everything we do
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Behaviors: |
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Expecting the best and exceeding
our customers' expectations.
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Being professional in all
interactions.
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Giving your undivided attention.
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Anticipating and responding to
needs as they arise.
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Trust:
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Adhering to
principles that foster honesty, integrity,
confidence and safety
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Behaviors: |
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Believing in the ability of others.
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Having confidence that individuals
will do the right things for the right reasons.
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Recognizing that patients depend
on our skills and the technology we offer.
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Being honest and expecting honesty.
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Admitting mistakes and learning
from experiences.
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Keeping promises.
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